What we provide
Specialized debt collection team
For debt collection by telephone, Gesif has a team of selected and trained telephone operators who are able to efficiently negotiate as expected by our customers, always following a monitored code of ethics that ensures debtor respect.
We distribute our personnel into specialized management groups by customer and product type. This provides greater awareness of the particularities of a specific product and ensures adequate management for both our customer and the debtor.
Gesif’s Call Center has a highly-qualified coordination team to train and support its agents, including the treatment of incidences.
Predictive calls. Contactability is discriminated in the operating portfolio and agents are sent all contacted files.
Direct collection by POS, with direct access to customer systems.
Gesif shares the objectives of its customers: we only win if you win. We tailor the debt collection process to the goals set by the customer and our compensation is tied to their achievement.